Associate Director, Data Governance

Planned Parenthood Federation of America
📍 City -
New York City
Data Governance
Associate Level
⏰ Deadline
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Planned Parenthood Federation of America (PPFA) is the national umbrella organization for the nation’s leading network of women’s health care providers, educators, and advocates, serving women, men, teens and families. For over 100 years, Planned Parenthood has done more than any other organization in the United States to improve women’s health and safety, prevent unintended pregnancies, and advance the right and ability of individuals and families to make informed and responsible health care decisions. Planned Parenthood Action Fund (PPAF) is the advocacy and political arm of PPFA. 

Planned Parenthood Federation of America (PPFA) and Planned Parenthood Action Fundseeks a dynamic and collaborative Associate Director, Data Governance. This job reports to the Director, Data Governance in the Data Strategy, Analytics, and Governance (DSAG) department at PPFA. TheDSAG team enables data-driven decision making through high quality data, analysis, and tools. 

The Associate Director, Data Governance contributes to Planned Parenthood’s mission by supporting the Director of Data Governance to develop and maintain the policies, processes, and relationships that enable the safe and compliant handling of data for the DSAG department and for Planned Parenthood. As the Associate Director, you’ll help drive adoption of data quality, data governance, and data handling processes that allow Planned Parenthood to get maximum value out of its data while maintaining the consistent, appropriate, and compliant use of this information.
As a core member of the data governance team, you’ll be responsible for standing up a federation-wide effort to establish data governance standards, including the creation of an interdisciplinary data governance committee. You’ll be responsible for fostering and maintaining relationships with key data stakeholders and partners including with Planned Parenthood Affiliate organizations, Planned Parenthood National Office departments, and vendor organizations. These partnerships are crucial to the success of the organization’s data management efforts.
The Associate Director, Data Governance works in close collaboration with the Director, Data Governance to build and support a sustainable, nimble and reliable data governance program that allows for powerful, compliant and reliable data insights generation.
●      With supervision, work with legal, information security, and other data teams to develop robust documentation around data handling, analysis, reporting, and data sharing, including internal policies documents and end-user documentation.
●      Support director of data governance with optimizing the department’s ability to access and secure data by co-creating solutions that align technologies, processes and policies
●      Propose new data governance workflows and tools to support collaboration, documentation, and the consistent use of data definitions and data handling processes across the DSAG team.
●      Help deploy dashboards or other tracking mechanisms to enable continuous monitoring of data quality and security across various governance domains.
●      Help stand up the federation-wide data governance program by developing a working charter with outlined goals and identifying KPIs to measure the program’s success.
●      With direction, create contract templates and workflows to support contracting process for data sharing across vendors, affiliate organizations, and other DSAG partners
●      Help drive interdisciplinary projects by facilitating meetings, setting agendas, taking notes, reviewing follow-up notes and holding team members accountable for action items
●      Manage stakeholder and partner relationships by exemplifying excellent customer service and by acting as the central touchpoint for project management and support
●      Help promote a data governance culture across the organization by creating engaging trainings, presentations, and newsletters
●      Track and process user requests for data management and reporting applications, such as Tableau Server

The Associate Director, Data Governance supports a broad portfolio of data-related programs/projects, and the role requires strong interpersonal skills and enthusiasm for helping others collect and manage data. The Associate Director will consult regularly with team-members and end-users at the PPFA National Office and Planned Parenthood affiliates to develop targeted data solutions that inform operational and strategic decision-making. This role will also provide ongoing technical support and education on data tools and best practices.
This role requires a keen ability and desire to communicate and work productively within a team. Due to the consultative nature of the role, the Associate Director must have exemplary customer service skills, a positive “can do” attitude, and a demonstrated track record directly helping people design and implement data solutions. The Associate Director will have familiarity and experience working with the population Planned Parenthood serves, including people of different racial, ethnic and socioeconomic backgrounds, people with different gender identities and individuals with disabilities.

Knowledge, Skills and Abilities (KSAs):
●      Bachelor’s degree strongly preferred, Master’s degree preferred; combination of professional experience and skills may be considered in lieu of formal/traditional education
●      At least 5 years of experience in healthcare analysis/business intelligence, data governance, information management, data standards, data strategy or related area required
●      Experience developing written technical process documentation
●      Experience establishing and guiding workgroups to establish standards and influencing stakeholders through change management process
●      Experience with building and defining metrics and key performance indicators
●      Proficiency with G-Suite and/or Microsoft Office suite
●      Conceptual and functional understanding of data processes and infrastructure
●      Understanding of basic security and permission principles for a BI platform like Tableau
●      Strong written, verbal, and interpersonal communications skills with keen attention to detail and grammar (English fluency) required; ability to flex communication style to multiple cultural environments and ability to present to diverse audiences, specifically racially, ethnically, and socioeconomically diverse communities
●      Knowledge of and sensitivity to different racial/ethnic and socioeconomic backgrounds, and people with different gender identities, cultural differences and disabilities
●      Ability to thrive in an ambiguous environment and respond quickly to changes or modifications in the project plans
●      Experience with Data Catalog, metadata management softwares, or other data governance tools, such as Collibra, Informatica, or Alation
●      Experience with project management tools like Asana, Jira, or Confluence
●      Basic understanding of SQL
●      Knowledge of healthcare data, including work with medical coding (e.g., ICD10, CPT, HCPCS)
●      Knowledge of the security and privacy regulations as outlined in the Health Insurance Portability and Accountability Act (HIPAA)
●      Familiarity with Tableau Desktop user management and Tableau Server (uploading and using data sources, establishing correct permissions/security)
Note: Applicants for this role will be asked to complete 3 interview rounds and a case study assessment.
TRAVEL: 0-25% (domestic) This is a full-time telecommute position. If the successful candidate lives within the NYC metropolitan area, they will have the option to work from our NYC office.

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