Attentive
verified
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Sales Engineer
Attentive
✨ New
📍 City -
🌍
Remote
💼
Engineering
🪜
💵
# of Blk Folks
⏰ Deadline
👊🏾
Black Leadership
👊🏾
Black Founder/CEO
Job Description

About Attentive:

Attentive® is the most comprehensive text message marketing solution, driving 20.5% of total online revenue for businesses by creating thoughtful SMS experiences. Using real-time behavioral data, Attentive makes it possible for businesses to automatically send engaging text messages to each subscriber. Over 4,000 leading businesses like CB2, Pura Vida, Urban Outfitters, Rebecca Minkoff, Steve Madden, and more rely on Attentive and see strong performance, like 30%+ click-through rates and 25x+ ROI.


In March 2021, Attentive announced a Series E investment and is backed by Coatue, Bain Capital Ventures, Sequoia, IVP, and other leading venture firms.


Reporting to our Sr Director of Sales Engineering, we are looking for an experienced Sales Engineer to join our team and play a critical role in delivering Attentive to our top tier clients. You will understand and assess/scope customer requirements, prepare and present demos of our technologies, and address and overcome technical objections that arise throughout the sales process, by serving as a trusted solution and technical advisor. Additionally in this role you will act as the first line around all security and compliance inquiries for our prospects and clients.

Responsibilities

  • Drive the technology evaluation stage of the sales process with our prospects and act as a technical leader for them
  • Demonstrate technical aspects of the product as a way to solve specific customer problems
  • Provide day-to-day product/technical support to sales team
  • Provide feedback to senior management and product on feature requirements, value proposition and competitive data
  • Collaborate with internal product, sales, client strategy to provide the best customer experience
  • Manage and drive RFP/Is and Security questionnaires

Skills & Qualifications

  • Bachelor’s degree
  • At least 2-3 years as a Sales Engineer, Solution Architect, or related field in the SaaS and/or enterprise software industry
  • Able to clearly and concisely articulate technology and product positioning to both business and technical users (Proactively connecting the dots for our prospects)
  • Familiarity with Looker, Salesforce.com, Jira, RFP software, Google suite, and Excel
  • Familiarity and Proficiency with Javascript and/or Python a plus
  • Thrive in a fast paced, innovative work environment
  • Energized by trying new things, and enjoy making an impact

Benefits & Perks

  • Robust health benefits packages including access to a 401k and various medical, dental and vision plans, and $100/month fitness reimbursement
  • Full support for remote work during COVID-19
  • Daily lunch delivery credit and other goodies sent to home
  • Regular company-wide social events (even virtually!)
  • Generous annual education stipend toward job-related external learning opportunities
  • An extremely enthusiastic team that appreciates collaboration