Webflow is a visual web development platform that empowers non-coders to create incredible experiences for the web.
We’re looking for a Director, Customer Success to develop and execute customer centric programs for Webflow’s Enterprise Customers to drive retention, growth, and product adoption. This is the first Customer Success role and is a great opportunity for someone who wants to help develop a holistic Customer Success program from the ground up. You will be wearing many different hats: maximizing customer satisfaction, retention, and growth of existing accounts, while building processes and shaping the structure and engagement points of the Customer Success organization in the post-sales customer lifecycle.
About the role
As a Director, Customer Success you’ll …
That said, these responsibilities are just the start! At Webflow, we encourage you to contribute wherever your interests take you — and shape your role accordingly. And this isn’t just a philosophical bent: we actually give you 4 hours a week (10% of the work week) to pursue passion projects outside of your role responsibilities.
You’ll thrive as a Director, Customer Success if you:
If you don’t meet 100% of the above qualifications, you should still seriously consider applying. Studies show that you can still be considered for a role if you meet just 50% of the role’s requirements.
At Webflow, we believe that our success will be defined not only by what we do — but also by how and why we do it. So, here is the Webflow “why” and our “how”:
Our dual missions — one for the world, one for us
Our core behaviors (how we act)
If you share our values and enthusiasm for empowering the world, we’d love to review your application! We promise we do take the time and care to review every application we receive. However, as much as we wish we could interview everyone who submits an application, we cannot guarantee an interview or feedback due to the unprecedented volume of applications we are receiving today. We are rooting for you, and hope you do consider applying.
Note: You'll need valid U.S. work authorization to join us.
Webflow is a visual web development platform that empowers non-coders to create incredible experiences for the web.
We’re looking for a Data Scientist to inform the future of Webflow with data by building a deep understanding of how our customers create for the web with our product. You’ll partner directly with key product stakeholders to identify interesting business questions and provide the data and quantitative analysis to answer them, leading the development of KPIs and helping teams understand how to improve our user experience.
As an early member of our data team, you'll also be working to improve our data warehouse by thoughtfully developing clean and reliable data pipelines for lasting impact. We're looking for an empathetic, humble, curious and collaborative team member who is excited to provide meaningful, actionable insight to teams at Webflow while helping to shape our foundational data capabilities.
As a Data Scientist you’ll …
That said, these responsibilities are just the start! At Webflow, we encourage you to contribute wherever your interests take you — and shape your role accordingly. And this isn’t just a philosophical bent: we actually give you 4 hours a week (10% of the work week) to pursue passion projects outside of your role responsibilities.
You’ll thrive as (a) Data Scientist if you:
If you don’t meet 100% of the above qualifications, you should still seriously consider applying. Studies show that you can still be considered for a role if you meet just 50% of the role’s requirements.
At Webflow, we believe that our success will be defined not only by what we do — but also by how and why we do it. So, here is the Webflow “why” and our “how”:
Our dual missions — one for the world, one for us
Our core behaviors (how we act)
If you share our values and enthusiasm for empowering the world, we’d love to review your application! We promise we do take the time and care to review every application we receive. However, as much as we wish we could interview everyone who submits an application, we cannot guarantee an interview or feedback due to the unprecedented volume of applications we are receiving today. We are rooting for you, and hope you do consider applying.
Note: You'll need valid U.S. work authorization to join us.
Sanity.io is looking for a creative developer to introduce up and coming developers to Sanity and lead our efforts in creating a more diverse and inclusive community.
Sanity.io is the fastest, most flexible platform for delivering content to digital devices and products. Our platform is redefining the CMS market and changing the way organizations collaborate and work with content. Our growing community of developers and editors proves we are improving the working lives of people all over the world.
Sanity is trusted by organizations from National Geographic to Burger King and MIT. That trust is based on our product’s ability to quickly create customized workflows and content models, drive a programmatic approach to content, and enable organizations to distribute structured content from a single source of truth.
We believe that you cannot build a great company without a great culture. Read about our values and our reflections on DEI, and join us in building a diverse and inclusive team.
We are looking for a passionate and friendly developer that loves communicating with developers and helping others succeed with their projects. We like to think of code as a creative medium and you probably do as well. Communicating Sanity.io will allow you to explore a range of different technologies and use cases, so enjoying learning in public will be an important part of what you do.
At Sanity, you will have the opportunity to be an early member of the team shaping how we teach and communicate Sanity as a developer tool. We firmly believe that software development should be accessible to anyone who wants to learn.
You will have a special responsibility in leading our efforts around diversity and inclusion in the Sanity community, and work together with the devrel team to put these efforts to action.
Not sure you meet 100% of our qualifications? Have an untraditional background? Apply anyway!
Sanity.io pledges to be an organization that reflects the globally diverse audience that our product serves. We believe that in addition to hiring the best talent, a diversity of perspectives, ideas, and cultures leads to the creation of better products and services. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or gender identity.
Webflow is a visual web development platform that empowers non-coders to create incredible experiences for the web.
We’re looking for a Data Analyst to inform the future of Webflow with data, building deep understanding of how our customers most successfully create for the web with our product. You’ll partner with stakeholders throughout the company to identify their business questions and perform analysis that enables data-informed decision making. You'll be a champion for data governance and literacy by helping to define the company's KPIs and providing visibility through interactive data visualizations/dashboards.
As an early member of our data team, you will also be working to improve our data warehouse, thoughtfully developing clean, reliable data pipelines for lasting impact. We're looking for an empathetic, humble, curious, and collaborative team member who is excited to provide meaningful, actionable insight to teams at Webflow while helping to shape our foundational data capabilities.
As a Data Analyst you’ll …
That said, these responsibilities are just the start! At Webflow, we encourage you to contribute wherever your interests take you — and shape your role accordingly. And this isn’t just a philosophical bent: we actually give you 4 hours a week (10% of the work week) to pursue passion projects outside of your role responsibilities.
You’ll thrive as (a) Data Analyst if you:
If you don’t meet 100% of the above qualifications, you should still seriously consider applying. Studies show that you can still be considered for a role if you meet just 50% of the role’s requirements.
At Webflow, we believe that our success will be defined not only by what we do — but also by how and why we do it. So, here is the Webflow “why” and our “how”:
Our dual missions — one for the world, one for us
Our core behaviors (how we act)
If you share our values and enthusiasm for empowering the world, we’d love to review your application! We promise we do take the time and care to review every application we receive. However, as much as we wish we could interview everyone who submits an application, we cannot guarantee an interview or feedback due to the unprecedented volume of applications we are receiving today. We are rooting for you, and hope you do consider applying.
Note: You'll need valid U.S. work authorization to join us.
Who We Are
Open Up Resources is a nonprofit organization increasing equity in education by incubating and
disseminating the highest quality curriculum coupled with implementation support to the broadest
number of teachers to empower them to effectively and sustainably improve student outcomes in
pre-K-12 English Language Arts and Mathematics.
What We’re Looking For
This position will support the design and development of curriculum for the organization which includes
new program development and revisions. Translating the business strategy from our leadership team
into execution-ready product strategy for the team, this position will partner across the organization to
achieve our vision cohesively, effectively, and in a way that fosters confidence in our ability to deliver
high engagement product experiences that customers purchase.
You'll serve as a key leader driving our product roadmap and delivery, and will ensure the ongoing health
and quality of our content and platform products.
Primary focus and key responsibilities:
● Work with and report to the Managing Director of Product Engineering, and the Chief Academics
Officer, to create and implement curriculum design standards and methodologies based on
innovative pedagogies and best practices that result in higher quality teaching and learning
experiences
● Provides expertise on effective assessment methodology and direct measures of student learning,
designing instruments, sampling student work, data analysis, and reporting for continuous
improvement
● Collaborate to ensure all program/product development and revisions follow established standards;
ensure consistent application and maintenance of those standards and methodologies across all
programs/products
● Work with the Academics team content experts to ensure application of OUR curriculum
development philosophy
● Support new course development and revision project plans for the Academics team
● Assist with development and implementation of viable new programs and support materials
● Provides product direction and coordination on curriculum development and revisions
● Coordinates with all parties involved in the curriculum development process to ensure
accountability
Position Core Competencies:
Ethics and Integrity: Behave in a fair and ethical manner toward peers, partners, and customers; instill
mutual trust and confidence; act with honesty and integrity.
Business Skills and Knowledge: Demonstrate a solid literacy in areas related to OUR’s business and
curricula products; able to design and develop organizational strategies to align performance with
business needs or desired results.
Planning/Organizing/Goal Setting: Demonstrates the ability to organize people and tasks; develops
realistic action plans while being sensitive to time constraints and resource availability; defines realistic,
specific goals and objectives; prioritizes objectives.
Teamwork and Collaboration: Work with colleagues to build morale and team commitment to goals and
objectives. Cultivates a positive partner and customer service relationship, and fosters two-way
communication; delivers products that exceeds or meets customer expectations.
Diversity: Understands that each individual is unique and celebrates individual differences including
race/ethnicity, gender, sexual orientation, age, mental or physical disability, marital status, veteran
status, education, training, position, level of authority, seniority, full-time or part-time status.
Continuous Improvement: Continuously seek opportunities for innovative approaches to address
organizational opportunities supporting strategic initiatives.
Solution Oriented: Able to take action in solving problems, using reason and a systematic approach.
Managing Change: Embrace an environment nimble to change, both internally and externally, in
response to adjusting business needs, educational ecosystem and/or strategic shifts to meet the
mission.
Your Qualifications
● With 10+ years of experience in product leadership, you are deeply familiar with technology and can
shape effective prioritization and requirement specificity to usher product development through to
completion.
● You’ll have 5+ years of professional experience in higher education, or equivalent, specifically in the
areas of instructional design, online programs, and course development.
● You're a data-centric leader, able to dive deep into the product performance metrics to identify fact
patterns and derive action, while also seeking insight through user research measures to understand
quantitative patterns.
● Equal to your passion for building great products, you’re committed to growing and developing a team
while collaborating in cross-team environments.
● You’ll have a Masters degree, or the equivalent experience level.
● Excellent communication, project management, conceptual, organizational, and analytical skills are
your foretee.
● You thrive and are able to foster a positive remote team environment.
Open Up Resources Values
1. Kindness
2. Candor
3. Physical, Mental and Emotional Well-Being
4. Learning and Growth
5. Achieving Our Mission
Additional Details
● At Open Up Resources, we believe in building and fostering a diverse, inclusive and anti-racist
remote workplace environment. We are proud to be an equal opportunity employer where all
applicants are considered for employment without attention to color, religion, sexual orientation,
gender identity, national origin, veteran or disability status.
● We are seeking candidates who have lived experiences related to social justice, diversity, equity,
and inclusion.
● We are a virtual organization with headquarters in the California Bay Area.
● We offer competitive compensation and generous benefits packages.
Application Link Coming Soon
Imagine a spreadsheet grid where each cell can also call an API or repeat a job. This is what we are building. Our product lets users create interactive web apps using the spreadsheet skills they already have. You can check us at dashdash.com.
We have also been on the news. You can find us on TechCrunch, VentureBeat, Observador (pt) and many other media!
Your role is to team up with our engineers and product owners, as a key part in development. You’ll be taking the planning, execution and automation of tests to the next level, to ensure the quality of our product.
We're looking for people who improve our team! Our ideal buddy is:
Here are a few things we think are necessary for you to be successful in your journey with us:
Send the following information to us:
Bandcamp is seeking a talented user experience designer to help us create new products and
features, improve existing ones, and make our site and mobile apps shining beacons of
wonder for all who gaze upon them.
Bandcamp is a global music community where fans discover great music and directly support
the artists who make it. We believe that music is an indispensable part of culture, and for that
culture to thrive, artists—no matter their identity, community, or genre—must be compensated
fairly and transparently for their work.
You will:
• Have a positive impact on the lives of hundreds of thousands of artists and their millions of
fans each and every day.
• Use your expertise in user experience, interaction, visual design and prototyping tools to
create, evaluate and communicate design decisions.
• Conduct user research and use the findings to inform your work.
• Collaborate with fellow designers to ensure alignment across the product.
• Collaborate across disciplines – working closely with engineering, product management and
other departments.
You bring:
• Strong expertise in user experience, interaction, and visual design for consumer-facing
digital products.
• A strong understanding and dedication to the user-centered design process.
• Comfort working in an iterative design environment, including managing feedback and
presenting your work.
• Experience designing across multiple devices and platforms.
• Ability to take your ideas from sketches to mockups to HTML/CSS.
• A joie de vivre that permeates your work and elevates it from good to great.
• Supplemental skills in areas like front-end development, animation, illustration, print, video,
and/or photography.
• You live in any part of the world, but your work schedule overlaps GMT-7 at least four hours
each day.
If you meet all or most of these criteria, we’d love to hear from you! Please submit your resume, portfolio and a brief message including why you want to work at Bandcamp.
Bandcamp is looking for a clever, convivial individual to join our interdisciplinary, ultradedicated, unusually well loved support team. You are a superb and compassionate communicator, obsessively detail oriented, and possess a strong desire to get to the bottom of how things work (or why they don’t). You are willing to spend the majority of your day crafting helpful messages because you, like us, believe that customer support is not a necessary evil, but rather a critical business function as powerful as any product feature.
Bandcamp is a global music community where fans discover great music and directly support the artists who make it. Artists have earned over a half-billion dollars on Bandcamp. We believe that music is an indispensable part of culture, and for that culture to survive, artists must be compensated fairly and transparently for their work.
You will:
About you:
TO APPLY: our application form is here: https://airtable.com/shrHsHnPrAVssKei8
This role has no specific closing date
Remote or onsite in Reykjavik and San Francisco
Avo is a startup based in San Francisco and Iceland, and backed by world class investors, including Y Combinator, GGV and Heavybit. We are looking for someone experienced in cloud infrastructure to join our team. If you’re excited about designing and rolling out reliable and fast cloud infrastructure, you’re in the right place.
To get started, pop your email in the top right of this page.
You’ll answer some questions that are related to your day-to-day job. After the job closes, your answers will go through our sift process: all answers will be anonymized, randomized and then reviewed by a panel of reviewers. In order to prevent bias we will not look at your CV until your answers have been anonymously reviewed and the shortlist has been drafted.
If you are shortlisted, we’ll invite you to the next step, and finally an interview. Also, we love giving feedback, so you'll be able to see how well you performed at each stage of the application process.
We will start reviewing applications on August 7. Expected duration of this application process is 4-6 weeks.
Role posted - 3:59am, 13th Jul 2020 PDT
Role closes - 9:02am, 3rd Oct 2020 PDT (America/Los_Angeles)
Remote or onsite in Reykjavik and San Francisco
Developers, product managers, and analytics managers have never had a platform to collaborate on shipping product analytics fast without bugs. Avo is that platform. You will help solve user experience challenges that have never been solved before.Avo is a startup based in San Francisco and Iceland and backed by world class investors, including Y Combinator, GGV and Heavybit. We're looking for someone with experience designing interactive applications and who can design intuitive digital products for complex processes using solutions such as Google Sheet-like collaboration and GitHub-like review processes.
To get started, pop your email in the top right of this page.
You’ll answer some questions that are related to your day-to-day job. After the job opening closes, your answers will go through our sift process: all answers will be anonymized, randomized and then reviewed by a panel of reviewers. In order to prevent bias we will not look at your CV until your answers have been anonymously reviewed and the shortlist has been drafted.
If you are shortlisted, we’ll invite you to the next step, and finally an interview. Also, we love giving feedback, so you'll be able to see how well you performed at each stage of the application process.
Role posted - 9:00am, 15th Jul 2020 PDT
Remote, or onsite in Reykjavik and San Francisco
Developers, product managers, and analytics managers have never had a platform to collaborate on shipping product analytics fast without bugs. Avo is that platform. You will help solve user experience challenges that have never been solved before.
Avo is a startup based in San Francisco and Iceland and backed by world class investors, including Y Combinator, GGV and Heavybit.
To get started, pop your email in the top right of this page.
You’ll answer some questions that are related to your day-to-day job. After the job closes, your answers will go through our sift process: all answers will be anonymized, randomized and then reviewed by a panel of reviewers. In order to prevent bias we will not look at your CV until your answers have been anonymously reviewed and the shortlist has been drafted.
If you are shortlisted, we’ll invite you to the next step, and finally an interview. Also, we love giving feedback, so you'll be able to see how well you performed at each stage of the application process.
Expected duration of this application process: 4-6 weeks.
Role posted - 9:52am, 20th Sep 2020 PDT
Webflow is a visual web development platform that empowers non-coders to create incredible experiences for the web.
We’re looking for a Staff Fullstack Software Engineer to help us optimize, build, and expand our billing and project setting infrastructure. This person will have a significant impact on our business by architecting and implementing features that hundreds of thousands of Webflow users interact with each and every time they use our product.
As a Staff Full-Stack Software Engineer, you’ll:
That said, these role responsibilities are just the start! At Webflow, we encourage you to contribute wherever your interests take you — and shape your role accordingly.
And this isn’t just a philosophical bent: we actually give you 4 hours a week (10% of the work week) to dedicate to passion projects directly related to Webflow.
You’ll thrive as a Staff Full-Stack Software Engineer if you:
However, even if you don’t meet 100% of the above qualifications, you should still seriously consider applying. Studies show that you can still be considered for a role if you meet just 50% of the role’s requirements.
At Webflow, we believe that our success will not only be defined by what we do — but by how and why we do it. So, here is the Webflow “why” and our “how”:
Our dual missions — one for the world, one for us
Our core behaviors (how we act)
Our commitments to you
Ready to apply?
If you share our values and our enthusiasm for empowering the world, we’d love to hear from you!
Bandcamp is seeking a talented software engineer to help us maintain and build features for our artist and fan apps. You’ll have significant opportunities to have a meaningful impact on the lives of artists and fans worldwide each and every day.
You will:
You have:
Use this link to share your resume, CV or LinkedIn Profile and a brief cover letter (1 page at most!) that tells us more about you, and why you’re interested in this role.
Bandcamp is seeking a talented software engineer to help us improve our site search and discovery features. You’ll have significant opportunities to have a meaningful impact, helping fans find the artists that they love.
You will:
You have most if not all of the following skills, talents, experience and interests:
Use this link to share your resume, CV or LinkedIn Profile and a brief cover letter (1 page at most!). Please mention the role you’re applying for and tell us more about why you’re interested in this role.
Who We Are
Open Up Resources is a nonprofit organization increasing equity in education by incubating and
disseminating the highest quality curriculum coupled with implementation support to the broadest
number of teachers to empower them to effectively and sustainably improve student outcomes in
pre-K-12 English Language Arts and Mathematics.
What We’re Looking For
This position will support the design and development of curriculum for the organization which includes
new program development and revisions. Translating the business strategy from our leadership team
into execution-ready product strategy for the team, this position will partner across the organization to
achieve our vision cohesively, effectively, and in a way that fosters confidence in our ability to deliver
high engagement product experiences that customers purchase.
You'll serve as a key leader driving our product roadmap and delivery, and will ensure the ongoing health
and quality of our content and platform products.
Primary focus and key responsibilities:
● Work with and report to the Managing Director of Product Engineering, and the Chief Academics
Officer, to create and implement curriculum design standards and methodologies based on
innovative pedagogies and best practices that result in higher quality teaching and learning
experiences
● Provides expertise on effective assessment methodology and direct measures of student learning,
designing instruments, sampling student work, data analysis, and reporting for continuous
improvement
● Collaborate to ensure all program/product development and revisions follow established standards;
ensure consistent application and maintenance of those standards and methodologies across all
programs/products
● Work with the Academics team content experts to ensure application of OUR curriculum
development philosophy
● Support new course development and revision project plans for the Academics team
● Assist with development and implementation of viable new programs and support materials
● Provides product direction and coordination on curriculum development and revisions
● Coordinates with all parties involved in the curriculum development process to ensure
accountability
Position Core Competencies:
Ethics and Integrity: Behave in a fair and ethical manner toward peers, partners, and customers; instill
mutual trust and confidence; act with honesty and integrity.
Business Skills and Knowledge: Demonstrate a solid literacy in areas related to OUR’s business and
curricula products; able to design and develop organizational strategies to align performance with
business needs or desired results.
Planning/Organizing/Goal Setting: Demonstrates the ability to organize people and tasks; develops
realistic action plans while being sensitive to time constraints and resource availability; defines realistic,
specific goals and objectives; prioritizes objectives.
Teamwork and Collaboration: Work with colleagues to build morale and team commitment to goals and
objectives. Cultivates a positive partner and customer service relationship, and fosters two-way
communication; delivers products that exceeds or meets customer expectations.
Diversity: Understands that each individual is unique and celebrates individual differences including
race/ethnicity, gender, sexual orientation, age, mental or physical disability, marital status, veteran
status, education, training, position, level of authority, seniority, full-time or part-time status.
Continuous Improvement: Continuously seek opportunities for innovative approaches to address
organizational opportunities supporting strategic initiatives.
Solution Oriented: Able to take action in solving problems, using reason and a systematic approach.
Managing Change: Embrace an environment nimble to change, both internally and externally, in
response to adjusting business needs, educational ecosystem and/or strategic shifts to meet the
mission.
Your Qualifications
● With 10+ years of experience in product leadership, you are deeply familiar with technology and can
shape effective prioritization and requirement specificity to usher product development through to
completion.
● You’ll have 5+ years of professional experience in higher education, or equivalent, specifically in the
areas of instructional design, online programs, and course development.
● You're a data-centric leader, able to dive deep into the product performance metrics to identify fact
patterns and derive action, while also seeking insight through user research measures to understand
quantitative patterns.
● Equal to your passion for building great products, you’re committed to growing and developing a team
while collaborating in cross-team environments.
● You’ll have a Masters degree, or the equivalent experience level.
● Excellent communication, project management, conceptual, organizational, and analytical skills are
your foretee.
● You thrive and are able to foster a positive remote team environment.
Open Up Resources Values
1. Kindness
2. Candor
3. Physical, Mental and Emotional Well-Being
4. Learning and Growth
5. Achieving Our Mission
Additional Details
● At Open Up Resources, we believe in building and fostering a diverse, inclusive and anti-racist
remote workplace environment. We are proud to be an equal opportunity employer where all
applicants are considered for employment without attention to color, religion, sexual orientation,
gender identity, national origin, veteran or disability status.
● We are seeking candidates who have lived experiences related to social justice, diversity, equity,
and inclusion.
● We are a virtual organization with headquarters in the California Bay Area.
● We offer competitive compensation and generous benefits packages.
Application Link Coming Soon
Bandcamp is seeking a talented user experience designer to help us create new products and
features, improve existing ones, and make our site and mobile apps shining beacons of
wonder for all who gaze upon them.
Bandcamp is a global music community where fans discover great music and directly support
the artists who make it. We believe that music is an indispensable part of culture, and for that
culture to thrive, artists—no matter their identity, community, or genre—must be compensated
fairly and transparently for their work.
You will:
• Have a positive impact on the lives of hundreds of thousands of artists and their millions of
fans each and every day.
• Use your expertise in user experience, interaction, visual design and prototyping tools to
create, evaluate and communicate design decisions.
• Conduct user research and use the findings to inform your work.
• Collaborate with fellow designers to ensure alignment across the product.
• Collaborate across disciplines – working closely with engineering, product management and
other departments.
You bring:
• Strong expertise in user experience, interaction, and visual design for consumer-facing
digital products.
• A strong understanding and dedication to the user-centered design process.
• Comfort working in an iterative design environment, including managing feedback and
presenting your work.
• Experience designing across multiple devices and platforms.
• Ability to take your ideas from sketches to mockups to HTML/CSS.
• A joie de vivre that permeates your work and elevates it from good to great.
• Supplemental skills in areas like front-end development, animation, illustration, print, video,
and/or photography.
• You live in any part of the world, but your work schedule overlaps GMT-7 at least four hours
each day.
If you meet all or most of these criteria, we’d love to hear from you! Please submit your resume, portfolio and a brief message including why you want to work at Bandcamp.
Bandcamp is seeking a talented software engineer to help us improve our site search and discovery features. You’ll have significant opportunities to have a meaningful impact, helping fans find the artists that they love.
You will:
You have most if not all of the following skills, talents, experience and interests:
Use this link to share your resume, CV or LinkedIn Profile and a brief cover letter (1 page at most!). Please mention the role you’re applying for and tell us more about why you’re interested in this role.
Bandcamp is seeking a talented software engineer to help us maintain and build features for our artist and fan apps. You’ll have significant opportunities to have a meaningful impact on the lives of artists and fans worldwide each and every day.
You will:
You have:
Use this link to share your resume, CV or LinkedIn Profile and a brief cover letter (1 page at most!) that tells us more about you, and why you’re interested in this role.
Bandcamp is looking for a clever, convivial individual to join our interdisciplinary, ultradedicated, unusually well loved support team. You are a superb and compassionate communicator, obsessively detail oriented, and possess a strong desire to get to the bottom of how things work (or why they don’t). You are willing to spend the majority of your day crafting helpful messages because you, like us, believe that customer support is not a necessary evil, but rather a critical business function as powerful as any product feature.
Bandcamp is a global music community where fans discover great music and directly support the artists who make it. Artists have earned over a half-billion dollars on Bandcamp. We believe that music is an indispensable part of culture, and for that culture to survive, artists must be compensated fairly and transparently for their work.
You will:
About you:
TO APPLY: our application form is here: https://airtable.com/shrHsHnPrAVssKei8
Remote, or onsite in Reykjavik and San Francisco
Developers, product managers, and analytics managers have never had a platform to collaborate on shipping product analytics fast without bugs. Avo is that platform. You will help solve user experience challenges that have never been solved before.
Avo is a startup based in San Francisco and Iceland and backed by world class investors, including Y Combinator, GGV and Heavybit.
To get started, pop your email in the top right of this page.
You’ll answer some questions that are related to your day-to-day job. After the job closes, your answers will go through our sift process: all answers will be anonymized, randomized and then reviewed by a panel of reviewers. In order to prevent bias we will not look at your CV until your answers have been anonymously reviewed and the shortlist has been drafted.
If you are shortlisted, we’ll invite you to the next step, and finally an interview. Also, we love giving feedback, so you'll be able to see how well you performed at each stage of the application process.
Expected duration of this application process: 4-6 weeks.
Role posted - 9:52am, 20th Sep 2020 PDT
Bandcamp is looking for a clever, convivial individual to join our interdisciplinary, ultradedicated, unusually well loved support team. You are a superb and compassionate communicator, obsessively detail oriented, and possess a strong desire to get to the bottom of how things work (or why they don’t). You are willing to spend the majority of your day crafting helpful messages because you, like us, believe that customer support is not a necessary evil, but rather a critical business function as powerful as any product feature.
Bandcamp is a global music community where fans discover great music and directly support the artists who make it. Artists have earned over a half-billion dollars on Bandcamp. We believe that music is an indispensable part of culture, and for that culture to survive, artists must be compensated fairly and transparently for their work.
You will:
About you:
TO APPLY: our application form is here: https://airtable.com/shrHsHnPrAVssKei8
